SAM · Guide
Correct stock and investigate its movement
EnglishUpdated Sep 13, 2026
Use an adjustment to record a physical count correction, write-off or other stock change that is not a supplier delivery or repair consumption.
Record an adjustment
- Count the affected stock and confirm its measurement unit.
- Open Inventory → Adjustments and start Add Adjustment.
- Choose Add Stock or Remove Stock.
- Enter a clear reason in Notes.
- Use Add Item, choose the product and enter a positive Quantity in the intended unit.
- Check the converted quantity and select Save Adjustment.
The chosen type determines whether stock is added or removed; do not enter a negative quantity to reverse the direction. Each line needs at least 0.001 of its entered unit.
Review stock history
Open the product and select Stock history to examine its changes. For several products over a period, use Reports → Stock Movement. Compare references, dates, additions, removals and units with the actual purchase or job.
What happens next
The adjustment changes stock and adds a movement record. Stock added through an adjustment also becomes available for later consumption. It does not create a supplier purchase or supplier payment.
Troubleshooting
If a count looks wrong, check whether an estimate or job already allocated the parts, whether the purchase was received twice, and whether the quantity was entered as packs or stock units. A second unexplained adjustment hides the cause rather than resolving it.
Do not use an adjustment to cancel a customer's financial charge. Review stock and billing through their own records. Deleting or reversing existing stock movements should be handled by an authorised inventory manager.