Guides & answers
Get more from SAM.
Find setup instructions, answers to common questions, and steps to get back on track.
English answers are included where an Arabic translation is not available yet.
59 articles · Page 1 of 2
Guide · English version
Add a supplier and receive a purchase order
Guide · English version
Add a vehicle and find its service history
Guide · English version
Add an employee and send their login link
Guide · English version
Add inventory products and starting stock
Guide · English version
Ask Sami about your workshop
Guide · English version
Assign technicians and record their working time
Guide · English version
Choose the right workshop or sales report
Guide · English version
Complete your first workshop job
Guide · English version
Configure document numbering
Guide · English version
Configure inspection templates and checkpoints
Guide · English version
Confirm a booking and turn it into a work order
Guide · English version
Connect WhatsApp or SMS and send a campaign
Guide · English version
Connect workshop email and review message templates
Guide · English version
Correct stock and investigate its movement
Guide · English version
Create a job order and approve the work
Guide · English version
Create a service package with included parts
Guide · English version
Create an estimate and obtain customer agreement
Guide · English version
Create and manage a work order
Guide · English version
Create and manage customers
Guide · English version
Create reusable labour tasks and rates
Guide · English version
Create, review and issue an invoice
Guide · English version
Find your next task in SAM
Guide · English version
Fix booking, job, timer and stock problems
Guide · English version
Fix email, WhatsApp, shared-link and print problems
Guide · English version
Fix invoice and payment problems
Guide · English version
Fix login, missing-menu and access problems
Guide · English version
Give a customer access to their portal
Guide · English version
Handle a walk-in from reception to payment
Guide · English version
Import labour tasks and export workshop data
Guide · English version
Manage a fleet account and its drivers
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