SAM · Guide
Print a job card, invoice or payment receipt
EnglishUpdated Sep 13, 2026
Use the document preview to check what the customer or workshop will receive. A printout reflects a record; it does not perform an approval or payment.
Print a document
- Open the work order and use Print job card, or open an invoice and use Print.
- Review the preview and select an available document template. Extra layouts depend on your plan.
- Check the language, customer, vehicle, lines, totals and any bank details.
- Adjust the available print options, then use Print.
- In your browser's print dialog, choose a printer or save to PDF.
The preview can switch between English and Arabic. The workshop default template provides the starting point, while your browser may remember your last-used selection for that document type.
Print a receipt or share an invoice
In an invoice's Payments Received area, use Print receipt for the relevant payment. Check that the receipt matches the actual amount and date.
Where the invoice print preview offers sharing, generate the link and read its expiry date. Copy or share the link using the offered controls. Sending a link requires invoice-send permission.
Anyone holding the public document link can open it. Confirm the recipient before sending a financial document, and avoid public or unrelated group conversations.
What happens next
The customer can open the shared document without a staff login until the link expires. A draft preview is a provisional document; the official invoice number is assigned only when the invoice is issued.
Troubleshooting
If the preview is blank, wait for it to load and try reopening it before printing. If the generated PDF is still blank or incomplete, contact support with the document reference and selected template. An expired link needs a fresh share link. Do not delete the original invoice to fix a print problem.